All posts in Staff Spotlight

Mary Haglund

1. How many years have you been working at SCPT?
I first learned about South County Physical Therapy as a patient when Cathy Smith first opened her practice. Soon after, I began working as a Receptionist/Billing. At that time, Auburn and East Main Street, Westborough were the only two facilities open. I became the Billing Coordinator and remained in that position for 10 years. I left SCPT and returned in 2011 as the Billing Manager for the six locations. I remain in that position today.

2. Please describe a typical day for you at SCPT.
Our days at SCPT are very busy! Each day begins with setting up the plan for the day as far as billing, collections and working the many aspects of the billing processes at all of our locations. We receive many phone calls with referral/billing questions from our other offices and also questions directly from our patients. The billing team works very hard to accomplish their daily goals.

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Laura Wiltshire

1. How many years have you been practicing Physical Therapy?
Eleven years.

2. Why did you choose to become a Physical Therapist?
As a gymnast in high school and college, I had my fair share of injuries and physical therapy. Being an active person and wanting to be in the medical field, led me to PT.

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Kristen Greene

1. How many years have you been practicing Physical Therapy?
This is my first year practicing Physical Therapy. I graduated this May from Northeastern University. I completed my clinical rotation with SCPT, so I’ve been here a while.

2. Why did you choose to become a Physical Therapist?
I chose to become a PT, like many others, because I wanted to help people rehab from injuries to get their lives back to how they want to live them. I really love to see the transformation from pain and limitations back to prior level of function.

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Laura Bertorelli

1. How many years have you been practicing Physical Therapy?
I have been practicing Physical Therapy for about a year and a half.

2. Why did you choose to become a Physical Therapist?
I have always been fascinated with how the human body works and I like how every impairment is part of a puzzle to solve. In addition, I am a people person and truly enjoy helping others.

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Carla Faucher, PTA, STS, – Assistant Clinical Director, Auburn

1. How many years have you been practicing Physical Therapy? I will have completed my 27th year of practice PT this June – all with South County Physical Therapy, Inc. 2. Why did you choose to become a Physical Therapist? Having played multiple sports growing up and experiencing injuries, the human body intrigued me. I was fascinated by how the human body works. 3. Was there anything in particular that inspired your career choice? A very close friend was involved in a serious motor vehicle accident while we were in high school and he suffered a serious head injury. While…

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Jayme Protano – Director, Millbury

1. How many years have you been practicing Physical Therapy? I’ve been practicing for more than 20 years. 2. Why did you choose to become a Physical Therapist? I participated in a lot of sports in high school. I had to go to PT for a knee injury and was really impressed with the PTs with whom I worked. I knew I wanted to go into the medical field and PT seemed like a great fit for me. 3. Was there anything in particular who inspired your career choice? I was inspired by both the patients and therapists I observed…

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Grant Pattee – Assistant Director, Charlton

1.) How many years have you been practicing Physical Therapy? I have been a physical therapist for four years and was a rehabilitation aide for five years prior to that. 2.) Why did you choose to become a Physical Therapist? I have always enjoyed science and sports. I started as an athletic training major and physical education teacher. I eventually looked for something to combine both sports medicine and teaching. A good hybrid career was PT. 3.) Was there anything in particular that inspired your career choice? The experience I had at South County as a high school student.  I…

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